Supervisor, Magnolia Bakery – UAE National – Dubai


Supervisor, Magnolia Bakery – UAE National

Al Tayer

Dubai

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About Us

We are looking for an exceptional UAE National Hospitality Supervisor to join our Magnolia Bakery team in Springs Souk, Dubai. As a front-line ambassador for Al Tayer Insignia, you will play an integral part in the growth of one of the region’s leading luxury and fashion companies, Al Tayer Insignia.

Magnolia Bakery began in 1996 from a quiet corner of New York City’s West Village. The fresh aroma of classic American bakes, vintage décor, and a warm, inviting atmosphere came together in the form of a little bakery called Magnolia. This beloved landmark opened its first international location in Dubai in February 2010 as part of Bloomingdale's Home-Dubai and now has over 5 locations across the UAE.

About The Role

The Supervisor is responsible for assisting management with the smooth and efficient operations of the outlet to ensure maximum customer service and profitability.

What you’ll be doing

• Monitor stock levels to ensure optimum stock handling within the restaurant / outlet.
• Ensure restaurant / outlet procedures are followed to reduce wastage of food and non- food items.
• Carry out additional tasks as requested by management
• Ensure all customers receive positive and professional service to the highest standards to exceed the customer’s expectations.
• Supervise a section of the Restaurant / Outlet. Oversee all operational standards for the section and lead the team to deliver an outstanding guest experience.
• Ensure food quality and consistency is always delivered to our brand guidelines and company standards.
• Maintain cleanliness and hygiene standards. Monitor regularly through audit and quality checks as per operational requirements.
• Work within operational procedures to ensure food and beverage preparation process remain within Company and Municipality guidelines.
• Handle all customer queries and comments to ensure customer satisfaction. Resolve customer complaints in a timely manner and to the guest’s satisfaction.
• Ensure health and safety and fire regulations are adhered to within the restaurant/ outlet at all times.
• Possess complete and thorough knowledge of how to operate all equipment and machinery, including cleaning and maintenance practices.

About You

You will be educated to at least high school level and ideally have some previous hospitality or customer service experience. You should be a UAE National with excellent spoken English and have a passion for bakery or desserts!

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