Service Manager – Caledon, Western Cape

Service Manager

Rola Cars

Caledon, Western Cape


Service Manager

Rola Ford, Caledon

Please note: Candidates who have not been contacted within 2 weeks, may assume that their application has been unsuccessful.

Duties and Responsibilities:

  • Maintain & improve customer service levels
  • Manage departmental financial performance & profits
  • Implement and monitor strategic work plans in order to ensure service department productivity
  • Manage, coach & motivate employees within the department
  • Management of quality standards, assets, risks & admin processes
  • Adhere to Dealer Standards & Legal Requirements

Minimum Requirements:

  • Qualified Technician advantageous
  • Computer literate
  • 5 years+ Proven Dealer Experience and managerial experience within a service department
  • Ford Training, BSI and Evolve preferential
  • Attention to detail, organised & structured
  • Excellent communication skills (written & verbal)
  • Excellent customer orientation
  • Ability to perform under pressure & multitask

Salary structure:

  • Basic monthly salary
  • Incentive structure
  • Provident fund & Medical aid benefits

Should you meet the minimum requirements, we look forward to hearing from you. Please forward your CV via email to and kindly state your notice period and salary expectation.