Salesforce Administrator, Ops Automation
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is currently seeking a Salesforce Administrator to join our team and look for ways to leverage and improve our Salesforce platform to solve business problems for all the company. The ideal candidate will have excellent communication skills and work collaboratively alongside Sales and Marketing stakeholders to deliver insights through ad hoc data requests and build a suite of Dashboards and Reports for executives at Xometry.
What You’ll Do
●Work with stakeholders to groom and maintain a CRM product backlog
●Build and maintain Dashboard and Reports
●Use Declarative Salesforce functionality to build out our Salesforce CRM
●Manage Salesforce sandboxes across different teams for testing, updates, experiments with connected applications, etc
●Act as a member of an Agile Scrum team and work with programmatic developers and product owners to build an excellent CRM solution to deliver value across the organization
●Investigate data quality issues in Salesforce and across connected applications
●Partner with other teams to provide strategic insights and apply data consistencies across the organization
●Strategically build account hierarchies
●Leverage your Salesforce knowledge to adequately train employees on how to use Salesforce
●Create CRM best practices
●Maintain and own responsibility for a Salesforce driven organization
What We’re Looking For
●Previous experience working with Sales Cloud and/or Service Cloud
●Deep knowledge and understanding of the Salesforce platform
●Experience working with various departments and teams to build Dashboard and Reports
●Experience working with programmers to determine the best solutions and when to use Declarative vs Programmatic Solutions
●Basic knowledge and understanding of SOQL and Salesforce Metadata
●Use of a repository to track declarative changes
●Familiar with the latest Salesforce tools and features such as Salesforce CLI, Scratch Orgs, Einstein Activity Metrics, Ant for Metadata deployments, etc
●Familiar with integrations and setting up connected applications with Salesforce
●High-Level understanding of the Salesforce deployment processes and environment management
●Experience with Sandboxes, Data Loader, Data Import Wizard and Gearset
●High-Level understanding of Apex and Visualforce
●Experience with Flows and Process Builder
●Experience with Salesforce Lightning, especially Lightning Console
●(Bonus) Experience in the Manufacturing (or Industrial) business market
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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.