Parts Front Counterperson – San Diego, CA – San Diego, CA

Parts Front Counterperson – San Diego, CA

Velocity Vehicle Group

San Diego, CA


Who We Are:nt
Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets, and companies. This coupled with our Leasing and Rental business and our financial services business make VVG the leading Truck dealership.


What’s in it for You:nt
VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture in an easy-going family-like business as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits.nt

What You’ll Do:

The Parts Department Front Counter Person performs a variety of customer service, in-store marketing, promoting, advertising, and stocking duties related to the sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealership parts department. The Front Counter Person is responsible for counter parts sales and providing excellent customer service.n


Front Counter Person Duties:

  • Sells products for the repair of trucks according to customers’ needs
  • Sells services for the repair of trucks to meet customer needs
  • Maintains customer goodwill by greeting and acknowledging all customers
  • Answers customer inquiries
  • Fulfills customer requests
  • Sells additional parts and services by recognizing opportunities to up-sell
  • Follows prescribed cash, credit, and check processing procedures of the dealership
  • Pulls parts for customers
  • Receives returns from customers
  • Assists in keeping parts department clean and orderly
  • Records all sales and/or customer transactions
  • Assists Parts Manager with merchandise displays
  • Maintains the retail sale floor and displays to meet or exceed the dealership’s standards and customer satisfaction
  • Performs routine housekeeping tasks that maintain and enhance the cleanliness of products and the retail sales area
  • Uses dealership equipment and resources safely and proficientlyntt

Skills & Qualifications:

  • Must present and communicate in a professional manner
  • Excellent written and verbal communication skills
  • Must be organized with good time management skills
  • Possesses proven analytical/problem-solving skills for the customer and company
  • Computer proficiency

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required.  It does not prescribe or restrict the work that may be assigned.  Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.


Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.